FAQ
What are some factors to consider when hiring a plumber?
When it comes to repairing and updating your home’s plumbing, it’s essential that homeowner’s partner with a professional plumber they know has their best interests in mind. Therefore, to ensure you hire a reliable plumber for your needs, here are some factors you should consider:
- Make sure the plumber has all necessary licensing and certifications to operate legally in your province.
- Consider working with a plumbing company with years of experience and proof of customer satisfaction.
- Make sure to agree on a price with the plumbing company before completing the job and get a free quote on all services.
- Ensure your plumber offers a warranty for all services to ensure you’re protected if anything should go wrong.
Why should I hire a plumber?
Whether repairs, maintenance, or installations, there are numerous reasons why a homeowner may hire a plumber. This can include:
- Clogged or slow drainage
- Clogged toilets
- Leaky faucets and pipes
- Changes to your home’s water pressure
- Running toilets
- Breaks or cracks in your main water line
- Updating your home’s taps, showerheads, or other water features
- Flushing out built-up sediment and minerals that can ruin your home’s water line
When do I need a plumber?
Generally speaking, homeowners will be able to tell when they need to call a plumber to help them with their home improvement and repair needs. However, there are some signs that may indicate something is wrong with your home’s water line. Here is a closer look at what you should keep an eye out for around your house:
- There is a foul sewer-like odor throughout your home.
- You are experiencing water backup every time you turn on a tap or shower throughout your home that delays your drainage.
- You have low water pressure when you turn on your faucets, showers, and bathtubs.
- A pipe has burst in your home, causing leaks, flooding, and other water-related damage.
- Your home’s water system has frozen due to extreme temperature drops and icicles have begun to develop around your piping system.
- There is no water coming from your taps at all when you turn them on.
- You do not have any hot water running through your home.
Our Guarantees
We stand behind our work and our people. For up to 2 years from the day we install a new heating or cooling unit, we will repair, replace, or refund anything necessary until you are 100% satisfied. That’s our guarantee to you.
Why Choose Us?
1
No Loopholes™
If you are not completely satisfied with our services within 2 years of installation, we’ll make it right. No loopholes, guaranteed.
2
No Hassles™
If your unit breaks down within 2 years of installation, we’ll repair it within 24 hours or give you $1,000 for your troubles. No hassles, guaranteed.
3
Just Right™
If your unit is too hot or too cold, we’ll make it right, including a complete replacement if necessary. Just right, guaranteed.
4
We Respect You™
If we are disrespectful or if we fail to keep your home clean and damage-free, we’ll give you our full, 5-year Just Right™ Check Up Protection Plan for free. We respect you, guaranteed. No hassles, guaranteed.
Satisfaction Guaranteed
All our installations are guaranteed for 2 years from the date of installation.
Reliable Service
Expert service whenever you need it, for no extra charge – twenty-four-hours a day, seven days a week.
Decades of Experience
We have expertise you can trust with over 50+ years of experience in the HVAC industry.
Certified Technicians
We perform background checks and extensively train our technicians to be Right Time™ certified.
Locally Based & Operated
Dunn Heating has been based in Kitchener-Waterloo since 1973. We’ve had a lot of time to get to know our neighbours.
Exceptional Customer Service
We have a 4.7 star rating on Google, and an 79% rating on HomeStars.
Book a Home Heating Service With the Pros at Dunn Heating
What Homeowners Say About Us
“After a weekend away we arrived home Sunday night with no AC. I called Dunn first thing Monday morning and had a technician here within the hour! He explained that the unit could either be repaired or replaced and gave us a quote. We decided to replace the unit and that same morning they had a crew here installing it! The installers were friendly, neat, professional and skilled.
Very happy with Dunn and would recommend.“
