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Our Guarantees

We stand behind our work and our people. For up to 2 years from the day we install a new heating or cooling unit, we will repair, replace, or refund anything necessary until you are 100% satisfied. That’s our guarantee to you.

Why Choose Us?

1

No Loopholes™

If you are not completely satisfied with our services within 2 years of installation, we’ll make it right. No loopholes, guaranteed.

2

No Hassles™

If your unit breaks down within 2 years of installation, we’ll repair it within 24 hours or give you $1,000 for your troubles. No hassles, guaranteed.

3

Just Right™

If your unit is too hot or too cold, we’ll make it right, including a complete replacement if necessary. Just right, guaranteed.

4

We Respect You™

If we are disrespectful or if we fail to keep your home clean and damage-free, we’ll give you our full, 5-year Just Right™ Check Up Protection Plan for free. We respect you, guaranteed. No hassles, guaranteed.

Satisfaction Guaranteed

All our installations are guaranteed for 2 years from the date of installation.

Reliable Service

Expert service whenever you need it, for no extra charge – twenty-four-hours a day, seven days a week.

Decades of Experience

We have expertise you can trust with over 50+ years of experience in the HVAC industry.

Certified Technicians

We perform background checks and extensively train our technicians to be Right Time™ certified.

Locally Based & Operated

Dunn Heating has been based in Kitchener-Waterloo since 1973. We’ve had a lot of time to get to know our neighbours.

Exceptional Customer Service

We have a 4.7 star rating on Google, and an 79% rating on HomeStars.

Book a Home Heating Service With the Pros at Dunn Heating

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What Homeowners Say About Us

“After a weekend away we arrived home Sunday night with no AC. I called Dunn first thing Monday morning and had a technician here within the hour! He explained that the unit could either be repaired or replaced and gave us a quote. We decided to replace the unit and that same morning they had a crew here installing it! The installers were friendly, neat, professional and skilled.
Very happy with Dunn and would recommend.

Dunn Heating